1999年消费者保护法：商家必须提供收据

1999年消费者保护法令140(2)条文说明，凡销售的商品或服务超过规定金额，必须给消费者提供收据。即使购买金额未达规定标准，只要消费者要求，商家也应提供购物收据。
另外，收据也必须清楚列出每样食物的价格，若没有照办，消费者可向有消费者协会投诉。
有些业者仅在店内列明食物价格，但收据上却没有清楚列明食物的价格，在这种情况下，消费者也有权向该局投诉，最好是附上照片以示证明。
消费者可通过电话、电邮及短讯方式进行投诉。投诉方式请点击消费者投诉管道的文章。
根据1999年消费者保护法令第 145 条文，任何违反此法的人将被罚款最高 RM50,000 或坐牢不超过3 年或两者兼施。

新闻（23.05.2023）：GAGAL KEMUKA RESIT PEMBAYARAN

CONSUMER PROTECTION ACT 1999

149. Receipts

(1) A person who supplies or offers to supply any goods or services shall provide the consumer with a receipt for any purchase of goods or services exceeding the prescribed value.

(2) Notwithstanding anything contained in subsection (1), a consumer shall be supplied with a receipt for any purchase of goods or services if the consumer so requests.

145. General penalty
(1) Any person who is convicted of an offence under this Act for which no penalty is expressly provided shall be liable to a fine not exceeding fifty thousand ringgit or to imprisonment for a term not exceeding three years or to both, and for a second or subsequent offence to a fine not exceeding one hundred thousand ringgit or to imprisonment for a term not exceeding five years or to both.

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