答:

  1. 消费者仲裁庭的判决就是最終判決。其判决如同推事庭的判決,亦被视为推事法庭(Magistrate’s Court)或地方法庭(Sessions Court)的庭令。
  2. 消费者仲裁庭的判决就是最終判決。其判决如同推事庭的判決,亦被视为推事法庭(Magistrate’s Court)或地方法庭(Sessions Court)的庭令。
  3. 1999年消费者保护法令第117条文阐明,被告需在14天内14天内赔偿消费者,违抗判决将纳为刑事案,可被罚款不超过5000令吉或监禁不超过2年,或两者兼施.
  4. 继续藐视判决者,可被追罚多达一千令吉的罚款,而且没有上限。
  5. 如果一方不遵守判决,另一方可以采取民事诉讼来强制施行有关判决。可通知消费者仲裁庭,由仲裁庭将裁决复本呈交给有司法权的推事庭或地庭。
  6. 如果任一方不满消费者仲裁庭的判决,他们无权上诉,但可以向高庭提出申请门槛更高的司法检讨,以获得高庭推翻消费庭的判决。

 

Consumer Protection Act 1999

116 Decisions of Tribunal to be final
(1) Every agreed settlement recorded by the Tribunal under subsection 107(3) and every award made by the Tribunal under Section 112 –

(a) shall be final and binding on all parties to the proceedings; and

(b) shall be deemed to be an order of a Magistrate’s Court and be enforced accordingly by any party to the proceedings.

(2) For the purpose of paragraph (1)(b), the Secretary to the Tribunal shall send a copy of the award made by the Tribunal to the Magistrate’s court having jurisdiction in the place to which the award relates or in the place where the award was made and the Court shall cause the copy to be recorded.

117 Criminal penalty for failure to comply
(1) Any person who after fourteen days fails to comply with an award made by the Tribunal commits an offence and shall on conviction be liable to a fine not exceeding five thousand ringgit or to imprisonment for a term not exceeding two years or to both.

(2) In the case of a continuing offence, the offender shall, in addition to the penalties under subsection (1), be liable to a fine not exceeding one thousand ringgit for each day or part of a day during which the offence continues after conviction.

参考星洲文章:官府开门.马来西亚消费人索偿仲裁庭:被奸商骗 要起诉?.消费人仲裁庭还你公道

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一方不遵守消费者仲裁庭的判决,怎么办